Refund Policy
At BossApp Studio Information Technology, we strive to provide high-quality services and products. However, we understand that situations may arise where refunds are necessary.
Eligibility for Refunds:
Refunds are applicable only for specific services/products as outlined in the service agreement or product details.
Refund requests must be made within 7 days of the transaction date.
Refund Process:
To initiate a refund, customers must contact our support team at bossappstudio@gmail.com with proof of purchase and the reason for the refund.
Refunds will be processed after verification of the claim and compliance with the terms.
Refund Timeline:
Approved refunds will be processed within 5-7 working days. The amount will be credited back to the customer's original payment method or bank account.
Delays, if any, might occur due to banking processes.
Non-Refundable Items:
Customized or bespoke solutions.
Services already delivered or products downloaded/consumed.